ATTENTION HDS Members! Starting Thursday, May 1, our HDS Member Portal will require multi-factor authentication (MFA) when logging in. This added step enhances security and protects your personal information. Mahalo for your understanding as we make these improvements.

What You Need to Know:

  • What is MFA? A two-step verification process that adds an extra layer of security to your account. This will not affect your username or password.
  • What do I need to do? On your next login, you will be prompted to set up MFA by verifying your contact details to begin enrollment process.
  • Why is this change happening? To enhance security and protect your information.
  • Need help or have questions? Contact our Customer Service Team at 808-529-9248 / Toll-free 1-844-379-4325 or email [email protected].
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Aloha, HDS members!

 

Welcome to the new HDS Member Portal! View your benefits, track your claims, download your ID card, and find your next dentist.

 

 

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SMILEPerks

Access Your SMILEPerks Now!

Get more out of your HDS dental plan. Login to your HDS Member account to take advantage of SMILEPerks!
 
 

Login to the HDS Member Portal
Take control of your oral health

Take control of your oral health

As an HDS member, you get access to your claims, benefits and resources to help you along your journey to good oral health. The HDS Member Portal helps you understand how your benefits work for you and your family.

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    Check Your Benefits

    Not sure what’s covered under your dental plan? Log in and view your benefit summary.
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    Track Claims

    Track your claims to see what types of treatments or procedures have been done on your teeth as an HDS member.
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    Find A Dentist

    Need a dentist? Or, perhaps an orthodontist? Look no further, your local dentist directory is at your fingertips.
HDS Virtual Visits

Hawaii Dental Service Virtual Visits

As a Hawaii Dental Service (HDS) member, you have 24/7 access to virtual dental care. Whether you have a dental emergency or simply need quick oral health advice, HDS Virtual Visits are here for you. Virtual Visits are available to HDS members. This service is currently not available to Medicaid and Medicare beneficiaries.


It’s safe and easy to use.
 

Learn More

Forms for Members

General

Authorization to Release Member Information

This form is to authorize the release of your Protected Health Information (PHI) such as dental claims history, benefits information, etc. to someone else (for example: your spouse, your daughter or son, etc.).

Claim Form

Individual Dental Plan

Mail-In Application for Enrollment

Update Form For Individual Dental Plan

This form is for Individual Dental Plan members only. To make a change to your Individual Dental Plan online, please log onto the HDS Member Portal. If you have a group plan through your employer, please contact your company’s benefits administrator to make updates to your plan information.

HDS Automatic Payment Form by Credit Card

HDS Automatic Payment Form by Bank Deduction

Contact Hawaii Dental Service

Customer Service

Support Team

Our local customer service representatives will be happy to answer your questions about our plans and benefits.

Our Customer Service hours are Monday through Friday from 7:30 AM to 4:30 PM, HST. To contact other departments, simply click the contact button.

Oahu: (808) 529-9248
Toll-free: 1-844-379-4325
Email: [email protected]
Contact